Insurance claim support

Your hail claim.
Made clearer.

We help you understand the inspection and repair stages while your insurer manages policy coverage and claim approval.

The claim journey

What to do after a hailstorm.

Safety comes first. When practical, document the visible damage, check your insurance policy and contact your insurer before authorising repairs.

01Check your policy

Confirm comprehensive cover, excess and any repairer-choice conditions.

02Lodge the claim

Record the claim number and insurer contact details.

03Arrange inspection

Book the vehicle for a panel-by-panel damage assessment.

04Complete approved work

Repair proceeds once the relevant approval and scheduling are in place.

Useful preparation

Bring the details that keep things moving.

  • Vehicle registration and current contact details
  • Insurer name and claim number
  • Date and approximate location of the storm
  • Any existing assessment or repair instructions
  • Details of pre-existing panel or paint damage

Your insurer determines policy coverage, excess, repair authorisation and settlement arrangements. We provide repair assessment and carry out approved work within the agreed scope.

Claim already lodged?

Bring us the details.
We’ll map the next step.

Book a local inspection and get a clear picture of the repair requirements.

Call 0429 888 207